Email us at online@therootofyou.com.
832-778-1225

Shipping Policies

The shipping rates for the items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be totaled and rounded up to the next full pound.

Shipping Days: Tuesday thru Friday, excluding U.S. federal holidays.

All products are expected to be available for shipment within 2 - 3 business days.

The delivery method you choose will determine the length of time it will take the shipment to reach its final destination once it is shipped from our warehouse. You will receive a tracking number via e-mail confirming that your order has been shipped.

Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to The Root of You and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (online@therootofyou.com).